---
title: "Map the insurer's ASIC, APRA, GI Code and Privacy Act claims-handling obligations"
url: "https://ailawframework.com/practice/insurance-law/map-the-insurer-s-conduct-licensing-and-claims-code-obligations/commonwealth"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A22-T1-R8-CTH"
practice_area: "Insurance Law"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["CTH"]
last_reviewed: "2026-09-23"
---

# Map the insurer's ASIC, APRA, GI Code and Privacy Act claims-handling obligations

> From the client's claims process and policies, table obligations under ASIC RG 271, the GI Code, APRA CPS 230 and Privacy Act APPs, listing current instruments to check.

Canonical page: https://ailawframework.com/practice/insurance-law/map-the-insurer-s-conduct-licensing-and-claims-code-obligations/commonwealth  
Last reviewed: 2026-09-23

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Insurance Law](https://ailawframework.com/practice/insurance-law.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | From the client's claims process and policies, table obligations under ASIC RG 271, the GI Code, APRA CPS 230 and Privacy Act APPs, listing current instruments to check. |
| What the lawyer must review | Check CPS 230 (from 1 July 2025; amendments 30 April 2026; revised standard and CPG 230 from 1 July 2026) Confirm AI vendors' material service provider status against the current Attachment Note ASIC's December 2024 sweep found every reviewed insurer non-compliant with at least one RG 271 obligation Check APP 1.7 automated-decision disclosure (from 10 December 2026) and OAIC guidance (expected by September 2026) Check the current General Insurance Code on the Insurance Council of Australia site Note the revised Code (consulted Q1 2026) is expected to go to ASIC mid-2026 Apply CPS 234 to AI cyber-risk governance |
| Written for | Commonwealth |
| Applies to | [Map the insurer's conduct, licensing and claims-code obligations](https://ailawframework.com/practice/insurance-law/map-the-insurer-s-conduct-licensing-and-claims-code-obligations.md) |

## Checking plan

**Lawyer review required**

The responsible lawyer reviews the work against the instructions, sources and intended use.

- What the AI does: Potential support includes preparing preliminary structure or wording and summarising source material. Confirm the tool’s capability and permitted scope.
- What the lawyer does: Set the scope, verify the evidence, resolve exceptions and approve the final output for its intended use.
- Who reviews: Responsible lawyer with competence in the matter
- Basis: Suggested checking approach based on the task guidance. Complete the assessment for the actual tool, information and jurisdiction.
- Why: The plan reflects the described work and review requirements. Policy colours are not used to determine permission or checking.

## Checks the lawyer makes

1. Open each relied-on authority independently. Confirm its existence, current status, proposition and any quotation or pinpoint reference.
2. Review operative clauses in the complete document, including definitions, cross-references, schedules and inconsistencies with the instructions.
3. Confirm that the actual tool, feature and processing terms permit use of this information, including access, retention, training and disclosure conditions.
4. Verify the applicable jurisdiction and the version of each relevant law, rule or instrument in force at the material time.
5. Confirm the output against the client’s instructions and the complete relevant source material, including omissions or contradictions.
6. Resolve exceptions and record the responsible lawyer’s approval of the exact output and intended use.

## Notes

- Confirm the required checking with the responsible lawyer before work starts. The checking approach does not establish permission to use AI.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*