---
title: "Process a cooling-off termination and the refund"
url: "https://ailawframework.com/practice/franchising-and-distribution/process-a-cooling-off-termination-and-the-refund"
type: "task"
site: "AI Law Framework"
id: "A34-E20261018-3"
practice_area: "Franchising & Distribution"
tier: "green"
lawyer_review: "required"
last_reviewed: "2026-10-22"
---

# Process a cooling-off termination and the refund

> From the franchisee’s written notice, the agreement and the payment records, confirm the notice falls within the cooling-off period, calculate the refund due and the 14-day repayment date, and draft the acknowledgement…

Canonical page: https://ailawframework.com/practice/franchising-and-distribution/process-a-cooling-off-termination-and-the-refund  
Last reviewed: 2026-10-22

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Franchising & Distribution](https://ailawframework.com/practice/franchising-and-distribution.md) |
| Human involvement | Green: AI drafts, lawyer checks |
| How AI is used | From the franchisee’s written notice, the agreement and the payment records, confirm the notice falls within the cooling-off period, calculate the refund due and the 14-day repayment date, and draft the acknowledgement and refund letter from the validated template. |
| What the lawyer must review | The lawyer confirms the cooling-off period applies (new agreement, no valid opt-out), checks any deduction the franchisor proposes against the Code and the agreement, and confirms the refund is paid on time. |
| Written for / versions | 1 jurisdiction versions below |

## Checking plan

**Lawyer review required**

The responsible lawyer reviews the work against the instructions, sources and intended use.

- What the AI does: From the franchisee’s written notice, the agreement and the payment records, confirm the notice falls within the cooling-off period, calculate the refund due and the 14-day repayment date, and draft the acknowledgement and refund letter from the validated template.
- What the lawyer does: The lawyer confirms the cooling-off period applies (new agreement, no valid opt-out), checks any deduction the franchisor proposes against the Code and the agreement, and confirms the refund is paid on time.
- Who reviews: Responsible lawyer with competence in the matter
- Basis: Practical workflow informed by the linked primary sources; the traffic light and working checks are editorial guidance, not a court classification.
- Why: The level reflects what the work is, the consequence of an error, and how much of the output the lawyer must independently re-derive.

## Checks the lawyer makes

1. Confirm whether the 2025 Code applies to this agreement (entered, transferred, renewed or extended on or after 1 April 2025) and whether a November 2025 provision is engaged, before any template is used.
2. Check the notice date against the agreement date, the first payment and any leasing information.
3. Confirm there is no valid written opt-out.
4. Check any deduction against the Code and the agreement before the refund is calculated.

## Notes

- These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.

## Sources

- [ACCC, Ending a franchise agreement](https://www.accc.gov.au/business/industry-codes/franchising-code-of-conduct/ending-a-franchise-agreement) (checked 2026-10-18)

## Forms and precedents for this task

| Form or precedent | Kind | AI level | Summary |
| --- | --- | --- | --- |
| [Franchise cooling-off termination and refund](https://ailawframework.com/precedents/franchising-and-distribution/cooling-off-and-refund.md) | Checklist | Yellow | Checklist of the cooling-off periods and the 14-day refund on the ACCC page about ending a franchise agreement, including the opt-out from 1 November 2025. |

Signed-in accounts can read the full text of each one.

## Jurisdiction versions

| Jurisdiction | Level |
| --- | --- |
| [United States](https://ailawframework.com/practice/franchising-and-distribution/process-a-cooling-off-termination-and-the-refund/united-states.md) | Yellow |

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*