---
title: "Record when Form CRS was delivered to a retail investor"
url: "https://ailawframework.com/practice/financial-services-regulation/check-when-the-financial-services-guide-was-given/united-states"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A28-MA20261022-11-US"
practice_area: "Financial Services Regulation (AFSL/ASIC/credit)"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["US"]
last_reviewed: "2026-10-22"
---

# Record when Form CRS was delivered to a retail investor

> From the account file, record the date the current Form CRS was delivered, and the dates of any recommendation of an account type, a securities transaction, or an investment strategy involving securities, any order,…

Canonical page: https://ailawframework.com/practice/financial-services-regulation/check-when-the-financial-services-guide-was-given/united-states  
Last reviewed: 2026-10-22

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Financial Services Regulation (AFSL/ASIC/credit)](https://ailawframework.com/practice/financial-services-regulation.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | From the account file, record the date the current Form CRS was delivered, and the dates of any recommendation of an account type, a securities transaction, or an investment strategy involving securities, any order, and any opening of a brokerage account. For an existing customer, record any new account that differs from the existing account, any recommendation to roll over assets from a retirement account, and any new brokerage service or investment. Do not decide that delivery was timely. |
| What the lawyer must review | The lawyer applies 17 CFR 240.17a-14, the broker-dealer Form CRS rule. The section applies to every broker or dealer registered under section 15 of the Exchange Act that offers services to a retail investor. The broker-dealer must deliver the current Form CRS before or at the earliest of a recommendation of an account type, a securities transaction, or an investment strategy involving securities; placing an order for the retail investor; or the opening of a brokerage account. For an existing customer, delivery is required before or at the time the firm opens a new account that is different from the existing account, recommends a rollover of assets from a retirement account into a new or existing account or investment, or recommends or provides a new brokerage service or investment that does not necessarily involve opening a new account and would not be held in an existing account. Changes are communicated to each existing retail customer within 60 days after the amendments are required to be made, and without charge. A current Form CRS is delivered within 30 days upon request. Delivery under this section does not relieve other disclosure obligations. The eCFR page states the same initial delivery points. The investment-adviser Form CRS rule was not the section opened. |
| Written for | United States |
| Applies to | [Check when the Financial Services Guide was given](https://ailawframework.com/practice/financial-services-regulation/check-when-the-financial-services-guide-was-given.md) |

## Checking plan

- What the AI does: From the account file, record the date the current Form CRS was delivered, and the dates of any recommendation of an account type, a securities transaction, or an investment strategy involving securities, any order, and any opening of a brokerage account. For an existing customer, record any new account that differs from the existing account, any recommendation to roll over assets from a retirement account, and any new brokerage service or investment. Do not decide that delivery was timely.
- Basis: Checked against the linked sources on 22 October 2026. Confirm the current instrument before reliance.

## Notes

- This is the broker-dealer rule, 17 CFR 240.17a-14. The adviser Form CRS rule was not opened.
- The 60-day period is for communicating an amended Form CRS to an existing retail customer. It is not the initial delivery test.

## Sources

- [17 CFR 240.17a-14, Form CRS for broker-dealers](https://www.law.cornell.edu/cfr/text/17/240.17a-14) (checked 2026-10-22)
- [17 CFR 240.17a-14, Form CRS for broker-dealers (eCFR)](https://www.ecfr.gov/current/title-17/section-240.17a-14) (checked 2026-10-22)

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*