---
title: "Make the mandatory report of a death, serious injury or illness linked to a product"
url: "https://ailawframework.com/practice/competition-and-consumer-law/make-the-mandatory-report-of-a-death-serious-injury-or-illness-linked-to"
type: "task"
site: "AI Law Framework"
id: "A29-U20261018-5"
practice_area: "Competition & Consumer Law (ACCC / ACL)"
tier: "yellow"
lawyer_review: "required"
last_reviewed: "2026-10-22"
---

# Make the mandatory report of a death, serious injury or illness linked to a product

> From the customer complaint, incident report and product records, fill the mandatory report fields: the product and its identifiers, the supplier, the incident, the injury or illness as described, and when the client…

Canonical page: https://ailawframework.com/practice/competition-and-consumer-law/make-the-mandatory-report-of-a-death-serious-injury-or-illness-linked-to  
Last reviewed: 2026-10-22

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Competition & Consumer Law (ACCC / ACL)](https://ailawframework.com/practice/competition-and-consumer-law.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | From the customer complaint, incident report and product records, fill the mandatory report fields: the product and its identifiers, the supplier, the incident, the injury or illness as described, and when the client became aware, and flag the facts still unknown. |
| What the lawyer must review | Decide whether the report is required, check each fact against the incident records, settle how causation is described without making admissions, and confirm the report is submitted within 2 days of the client becoming aware. |
| Written for / versions | 1 jurisdiction versions below |

## Checking plan

**Source-by-source verification**

Trace relied-on content to independent sources and check for relevant material the output has missed.

- What the AI does: From the customer complaint, incident report and product records, fill the mandatory report fields: the product and its identifiers, the supplier, the incident, the injury or illness as described, and when the client became aware, and flag the facts still unknown.
- What the lawyer does: Decide whether the report is required, check each fact against the incident records, settle how causation is described without making admissions, and confirm the report is submitted within 2 days of the client becoming aware.
- Who reviews: Responsible lawyer with competence in the matter
- Basis: Practical workflow informed by the linked primary sources; the traffic light and working checks are editorial guidance, not a court classification.
- Why: The level reflects what the work is, the consequence of an error, and how much of the output the lawyer must independently re-derive.

## Checks the lawyer makes

1. Confirm the instructions, the jurisdiction and the complete relevant material before starting.
2. Record when the client first became aware, because the 2 days run from then.
3. Check each fact against the complaint or incident record and mark unknowns as unknown.
4. Review the description of causation for admissions before submission.
5. Check the output against the source documents named in it before it is relied on.

## Notes

- These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.

## Sources

- [ACCC Product Safety: When you must report an incident](https://www.productsafety.gov.au/business/make-a-mandatory-report/when-you-must-report-an-incident) (checked 2026-10-18)

## Jurisdiction versions

| Jurisdiction | Level |
| --- | --- |
| [United States](https://ailawframework.com/practice/competition-and-consumer-law/make-the-mandatory-report-of-a-death-serious-injury-or-illness-linked-to/united-states.md) | Yellow |

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*