---
title: "Review a client-facing tool vendor's contract for confidentiality and supervision"
url: "https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-tool-vendor-s-contract-for-confidentiality-and-su"
type: "task"
site: "AI Law Framework"
id: "A43-JU20261022-6"
practice_area: "Client-facing & access-to-justice AI tools"
tier: "yellow"
lawyer_review: "required"
last_reviewed: "2026-10-22"
---

# Review a client-facing tool vendor's contract for confidentiality and supervision

> From the vendor agreement, list the clauses on confidentiality, use of prompts to train a model, how long prompts are kept, who may see them, and what happens if the service stops.

Canonical page: https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-tool-vendor-s-contract-for-confidentiality-and-su  
Last reviewed: 2026-10-22

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Client-facing & access-to-justice AI tools](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | From the vendor agreement, list the clauses on confidentiality, use of prompts to train a model, how long prompts are kept, who may see them, and what happens if the service stops. |
| What the lawyer must review | The lawyer decides whether those clauses can sit with the duty of confidentiality and with supervision of staff and of the tool, and whether the firm or centre can sign. |
| Written for / versions | 1 jurisdiction versions below |

## Checking plan

**Source-by-source verification**

Check each listed clause against the contract and against the confidentiality and supervision duties.

- What the AI does: From the vendor agreement, list the clauses on confidentiality, use of prompts to train a model, how long prompts are kept, who may see them, and what happens if the service stops.
- What the lawyer does: The lawyer decides whether those clauses can sit with the duty of confidentiality and with supervision of staff and of the tool, and whether the firm or centre can sign.
- Who reviews: Responsible lawyer with competence in the matter
- Basis: Practical workflow informed by the linked primary sources; the traffic light and working checks are editorial guidance, not a court classification.
- Why: The level reflects what the work is, the consequence of an error, and how much of the output the lawyer must independently re-derive.

## Checks the lawyer makes

1. Use the contract, not the sales page.
2. Answer, from the contract, whether the provider guarantees confidentiality beyond the terms of service. If it does not say, record that gap.
3. Confirm who in the firm may approve use of the tool and how outputs are checked before they reach a user.
4. Do not treat a licence fee for the tool as a disbursement to a client unless the costs agreement says so.

## Notes

- These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.

## Sources

- [Queensland Law Society, Guidance Statement No 37: Artificial intelligence in legal practice](https://www.qls.com.au/practising-law-in-qld/ethics/guidance-statements/no-37-artificial-intelligence-in-legal-practice) (checked 2026-10-22)
- [Victorian Legal Services Board and Commissioner, Statement on the use of artificial intelligence in Australian legal practice](https://lsbc.vic.gov.au/news-updates/news/statement-use-artificial-intelligence-australian-legal-practice) (checked 2026-10-22)

## Jurisdiction versions

| Jurisdiction | Level |
| --- | --- |
| [United States](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-tool-vendor-s-contract-for-confidentiality-and-su/united-states.md) | Yellow |

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*