---
title: "Deploy a client-facing intake tool under the Conduct and Client Care Rules"
url: "https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-chatbot-or-intake-script-against-the-no-advice-li/new-zealand"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A43-T1-R1-NZ"
practice_area: "Client-facing & access-to-justice AI tools"
tier: "red"
lawyer_review: "required"
jurisdictions: ["NZ"]
last_reviewed: "2026-09-23"
---

# Deploy a client-facing intake tool under the Conduct and Client Care Rules

> Draft a description of what the tool will ask and what it will not decide.

Canonical page: https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-chatbot-or-intake-script-against-the-no-advice-li/new-zealand  
Last reviewed: 2026-09-23

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Client-facing & access-to-justice AI tools](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools.md) |
| Human involvement | Red: Lawyer writes; AI may check, clarify or collect data |
| How AI is used | Draft a description of what the tool will ask and what it will not decide. |
| What the lawyer must review | Accept that you remain responsible for the service Say in client-care information who does the work and how Complete a privacy impact assessment; do not test with client data Require human review before acting |
| Written for | New Zealand |
| Applies to | [Review a client-facing chatbot or intake script against the no-advice line](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-chatbot-or-intake-script-against-the-no-advice-li.md) |

## Checking plan

- What the AI does: Draft a description of what the tool will ask and what it will not decide.
- Basis: Checked against the linked sources on 23 September 2026. Confirm the current instrument before reliance.

## Notes

- Particular care is required where children may use the tool.

## Sources

- [NZLS: Generative AI guidance for lawyers (March 2024)](https://www.lawsociety.org.nz/professional-practice/rules-and-maintaining-professional-standards/generative-ai-guidance-for-lawyers/) (checked 2026-09-23)
- [Conduct and Client Care Rules 2008](https://www.legislation.govt.nz/secondary-legislation/pco-drafted/2008/214/en/latest/) (checked 2026-09-23)
- [OPC: generative AI (15 June 2023)](https://www.privacy.org.nz/resources-and-learning/a-z-topics/ai/generative-artificial-intelligence/) (checked 2026-09-23)

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*