---
title: "Privacy notice: AI transcription and analysis of calls"
url: "https://ailawframework.com/ai-rules/cth-afca-privacy-notice-ai-transcription-and-analysis-of-calls"
type: "ai_rule"
site: "AI Law Framework"
issuer: "AFCA"
status: "Rule"
jurisdiction: "Commonwealth"
source: "https://www.afca.org.au/sites/default/files/2026-04/APP%205%20notice%20-%20call%20recordings%20-%20April%202026%20%28final%29.pdf"
---

# Privacy notice: AI transcription and analysis of calls

> AFCA, Commonwealth.

Canonical page: https://ailawframework.com/ai-rules/cth-afca-privacy-notice-ai-transcription-and-analysis-of-calls

Site index for agents: https://ailawframework.com/llms.txt

## About this rule

- Issuer: AFCA
- Body type: Tribunal
- Status: Rule
- Kind: Agency statement
- Date: 22 April 2026 (PDF date)
- Jurisdiction: [Commonwealth](https://ailawframework.com/jurisdictions/commonwealth.md)

## Summary

AFCA calls may be recorded, transcribed and analysed using AI for quality assurance, record keeping and complaint handling.

## Source

[Read the AFCA source](https://www.afca.org.au/sites/default/files/2026-04/APP%205%20notice%20-%20call%20recordings%20-%20April%202026%20%28final%29.pdf)

All rules: [AI rules tracker](https://ailawframework.com/ai-rules.md).

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*