---
title: "Use of artificial intelligence (AI) - guidance for registered migration agents and consumers"
url: "https://ailawframework.com/ai-rules/b12-au-office-of-the-migration-agents-use-of-artificial-intelligence-ai-guidan"
type: "ai_rule"
site: "AI Law Framework"
issuer: "Office of the Migration Agents Registration Authority"
status: "Guidance"
jurisdiction: "Commonwealth"
source: "https://www.mara.gov.au/about-us/use-of-artificial-intelligence"
---

# Use of artificial intelligence (AI) - guidance for registered migration agents and consumers

> Office of the Migration Agents Registration Authority, Commonwealth.

Canonical page: https://ailawframework.com/ai-rules/b12-au-office-of-the-migration-agents-use-of-artificial-intelligence-ai-guidan

Site index for agents: https://ailawframework.com/llms.txt

## About this rule

- Issuer: Office of the Migration Agents Registration Authority
- Body type: Regulator
- Type: Guidance
- Date: Date not stated
- Confidence: Medium
- Jurisdiction: [Commonwealth](https://ailawframework.com/jurisdictions/commonwealth.md)

## Summary

OMARA guidance on how AI interacts with lawful immigration assistance, RMA responsibilities and consumer consent.

## Points recorded from the source

- Only RMAs, Australian legal practitioners and limited exempt persons may give immigration assistance; there is no exemption for AI-generated information
- A person who provides immigration assistance through AI may commit an offence under s 280 of the Migration Act
- RMAs who use AI remain responsible for the accuracy of the assistance; Code of Conduct standards apply
- RMAs need clients' written consent before entering personal details into an AI platform
- Consumers can complain to the OMARA about an RMA's use of AI

## Verify note

Undated page; an OMARA AI guidance row may already exist via a secondary (Migration Alliance) URL — dedupe by title.

## Source

[Read the Office of the Migration Agents Registration Authority source](https://www.mara.gov.au/about-us/use-of-artificial-intelligence)

All rules: [AI rules tracker](https://ailawframework.com/ai-rules.md).

[Immigration & Migration Law](https://ailawframework.com/practice/immigration-and-migration-law.md)

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*